MICE industry experts cover hot topics in eight seminar sessions at the three-day event
Industry veteran Mr. Martin Sirk, the CEO of ICCA (International Congress and Conventions Association) based in the Netherlands, will deliver the Keynote Address – China’s Century: Fulfilling its Destiny as a Mega Meetings Destination – at the opening ceremony of IT&CM China 2012. More than 2,000 delegates are expected at the three-day event in only four weeks

Thailand to Host 8 World Conferences Thailand Convention and Exhibition Bureau or TCEB disclosed that Thailand’s share in the international meetings and convention market is set to continue its growth. From October 2011 to February 2012, Thailand has won bids to host 8 prestigious regional and global events; together these are expected to generate revenues of at least Baht 900 million.

Following the success of previous editions, the Hainan Rendez-vous (HRV), China’s leading super yacht and business jet show, will be held on April 5th-8th 2012.Once again Hainan is center stage with an unforgettable experience of intensive networking, fabulous entertainment, big ticket shopping and lifestyle discovery.

Hong Kong’s only international travel expo, ITE & MICE, which this year will be held from June 14 to 17 at halls 1A to 1E of the Hong Kong Convention & Exhibition Center, will feature over 600 exhibitors from some 50 countries and regions around the world.

Finally, the airlines agree to a request by the German government to build an arbitration board for flightpassengers. Still no one knows the seat and the leaders yet, but it should also involve foreign airlines.
For the spanish Iberia, it is finally time! We hear of more than 50 penalty notices in Spain and Germany, there are increasing complaints, because it’s not just about to late coming passengers but also about the luggage that did not even end up on the whereabouts of the guests.
Iberia Airways considers it is not necessary to answer complaints, they keep quiet, hoping that soon the six months in which complaints are possible are carried out.
This is not the fine and fair kind of business and how the Airline should handle customers. It is also worth the tour operators as customers of Iberia to ask what they mean and how they react.
Do you have experience with Iberia? Email us! J.fischer@tourism-insider.com

Signing MoU in MICE Business to Prepare for AEC in 2015
In the preparation of the AEC formation in 2015, the Thailand Convention and Exhibition Bureau (TCEB) announces the future of ASEAN collaboration in the MICE industry with Vietnam after a Memorandum of Understanding (MoU) between the Vietnam Chamber of Commerce and Industry (VCCI) was recently signed in Hanoi.