by editorial office, ch

Good hotels are by no means exclusive to the luxury class. Heinz Horrmann, the internationally renowned hotel critic hailing from Berlin, states the most important factors to spot a top establishment by: Flawless facilities without gaudiness, as well as cordial service. “When there is both, the hotel-related offers and service personnel fulfilling their guests’ wishes even before they have actually voiced them, I speak of a good hotel”, says the successful publicist, who will be launching his new live documentary on RTL on April 5.

Serbia is home to a large number of buildings, monuments and nature reserves, some of which protected by UNESCO. About 7,500 square kilometers are registered as national and nature parks. This is in part due to the fact that 30 percent of Serbia’s surface is forested, most of which untouched by man. With so much greenery, accentuating it for tourism stands to reason. The most recent product in this respect is the new fold-up map “Grünes Serbien”, or “Go Green Serbia”, issued by the National Tourism Organization of Serbia.

The flier emphasizes six Serbian regions in particular, including the contact data of the parks: The Tara national park and the upstream part of the river Drina, the so-called “Iron Gate”, a border-crossing national park right and left of the Danube, the nature reserve by the river Uvac, the Stara Planina nature park, as well as the biosphere reserve in the Golija Mountains.

The Radisson Hotel Bangkok Sathorn recently announced the launch of its pre-opening campaign billed as “It Must Be City Life: Two Towers, One of a Kind.” This campaign is focused on introducing the Radisson Hotel Bangkok Sathorn as crisp, captivating,cool.

The hotel is set to be the first Radisson-managed property to open in Bangkok in mid-2009 under the Radisson Hotels & Resorts portfolio, the leading upscale, full-service brand managed by Carlson Hotels Worldwide – Asia Pacific. This new campaign is set to convey the three distinctive points of the hotel: the location, the two-tower structure landmark and the guest experience – all within the context of city life.

by editorial office, chd, Top Hotel

What distinguishes a good hotel? Heinz Horrmann, the internationally renowned hotel critic, lists the most frequent annoyances that made a negative impression on him during his worldwide hotel visits (without regard to hotel stars and categories):

1. Queues at check-in after an exhausting journey and badly trained personnel at the reception (it took me more than an hour at Fontainebleau Miami)
2. Searching for one’s room because guests are not being accompanied, a welcome lacking geniality, the guest as a mere number
3. Long wait for the luggage (general limit for the suitcase service: 6 minutes!)
4. Poorly prepared rooms: not ventilated, no welcome, no flowers, no plants, no complimentary mineral water, shortcomings in cleanliness (traces of foam on the shower wall, streaks on the mirror, no sanitized tooth brush glass)

Tourism Industry: net EBITA +30 percent, shipping: net EBITA +19 percent, overall corporate result negative due to high integration expenditures at TUI Travel, cost cutting measures at Hapag-Lloyd: economization of about 365 million US Dollars

Despite a noticeably slowing economic environment throughout the year, TUI AG was able to increase its turnover and operational result in the business year 2008. Revenues across the company’s divisions rose by 14 percent to nearly 25 billion euros. At the same time, the operational result (net EBITA) was increased substantially in both, the tourism and shipping segments.

Keynote address, seminar sessions and new trade seminars provide added incentive for delegates at IT&CM China 2009

Dr George Zhibin Gu, Commentator/Columnist and Author of China’s Global Reach and China and the New World Order, will deliver the keynote address – ‘How China’s Global Reach is Altering the World Map’ at IT&CM China 2009. He will offer an insightful, open-minded, and significant overview of a changing world in relation to a fast-developing China. From foreign multinationals’ effect to the emergence of domestic markets, he will chart the economic and political development in and out of China and what it means for the world’s future.