by editorial office, bf
Millennium Hilton Bangkok was accorded three highly coveted awards – ‘HAPA Thailand Best Business Hotel’, ‘HAPA Thailand Service Excellence’ and the ‘HAPA Thailand General Manager of the Year’ at the Hospitality Asia Platinum Awards (HAPA) 2008 – 2010. The annual HAPA awards are dedicated to recognising people and establishments who have shown drive, dedication and passion for the hospitality industry. The award categories are diverse with personality awards dedicated for service excellence and leadership as well as industry awards that recognise the best experiences to be had in travel, golf, spa, food and entertainment.
The staff of Millennium Hilton Bangkok
“It is a great honour for Millennium Hilton Bangkok to win three awards at our very first entry to HAPA. We are barely three years old yet have managed to perfect the two essential ingredients that make a great hotel – an excellent product and quality guest service. We have to thank every single member of our team for their dedicated passion in delivering only the best to our guests.” said General Manager Mr. Thomas Hoeborn. “Winning the Thailand’s General Manager of the Year is flattering. I can only say that after 28 years in the hospitality field, my passion for the industry is constantly renewed with every new generation of travellers and a new talent pool. It’s inspiring to see the effort people invest in taking the industry up another notch. It makes me want to bring out the best in my team members and myself.”
Millennium Hilton Bangkok has also been shortlisted in HAPA Regional Awards under the two categories of – ‘Top Ten: HAPA Hotels of the Year’ and ‘Top Five: HAPA Best Design Concept (Hotel and Resort)’.
HAPA Best Business Hotel
The judging criteria for the HAPA Best Business Hotel of the Year was based on the quality of the reservation experience, maintenance of the décor and ambience, greetings by front desk staff, room comfort, housekeeping standards and security and safety operations.
HAPA Service Excellence
While the HAPA Service Excellence measured the professionalism of team members, check-in and check-out efficiency as well as the attentiveness and warmness of service. One important criteria for this award is ‘going the extra mile’ for which Millennium Hilton Bangkok achieved high ratings.
HAPA Thailand General Manager of the Year – presented to Millennium Hilton Bangkok’s General Manager Mr. Thomas Hoeborn
The judging criteria for this award were industry experience, leadership, communication and influence skills as well as how challenges are met and the candidate’s vision for his property.
Having worked in numerous properties across Asia Pacific, Mr. Thomas Hoeborn has vast experience in all the major hospitality disciplines with a particularly strong background in Food and Beverage.
A German national, Mr. Hoeborn, was also acknowledged for his competency in communicating with the hotel guests and for being a great motivator for his team members during challenging times.
About Millennum Hilton Bangkok
Location: The Millennium Hilton Bangkok offers a fresh perspective on life. Spectacularly located on the Chao Phraya River, with sweeping views of Bangkok, this stunning new contemporary hotel is conveniently accessible by road, skytrain or river and is just 45 minutes from Suvarnabhumi Airport. This 32-storey landmark features a broad river frontage, private wharf, cutting-edge spa concept, and chic interiors by BARstudio and tonychi lighting. Attractions like the Grand Palace, the Reclining Buddha and Temple of Dawn are just a short boat ride away.
Rooms and Suites: 32 floors, 543 keys, 389 Deluxe Rooms, 76 Executive Rooms, 22 Executive Suites, 54 Executive Plus Suites, 1 Hilton Suite, 1 Royal Suite (all rooms feature amazing views of the river)
Restaurants and Entertainment:
Flow – Open kitchen all day dining restaurant with an open terrace overlooking the Chao Phraya River including Hilton’s Caffe Cino concept.
Yuan – A contemporary Chinese restaurant.
Prime – Prime views, Prime steaks, Prime service, wood fired grilled; wine cellar and chef table private rooms.
Zeta Bar -The awarding wining London bar concept that shifts from a bar to club every night of the week
The Beach – Located on the pool deck with stunning views of the river
Hilton Meetings – 10 innovative and stylish boardrooms located on the 30th floor
Executive Lounge – Located on the 31st floor with panoramic views of Bangkok
ThreeSixty – Sophisticated bar and lounge with 360? views from the 32nd Floor
The Lantern – Al Fresco tea room concept located on the Chao Phraya River
Hilton Crossings – Check-in lounge at River City
The Hilton Family philosophy is founded on the principles of founder Conrad Hilton: “It has been and continues to be our responsibility to fill the earth with the light and warmth of hospitality.” His vision has evolved into the company’s core philosophy of true hospitality, in the form of, be hospitable®. It is this philosophy that drives all of the ten Hilton Family brands, and it serves as inspiration for their all-encompassing message of cordiality and service.
