Revolution in the tax refund market
The companies UTour Group, CAISSA, AliPay and TRAVEL EASY have joined forces to provide Chinese tourists comprehensive service and allow travelers from China to receive a 100% VAT refund. An innovative solution, TAX FREE EASY (TFE), makes this unique offer possible. The refund is paid to the end user’s AliPay account in local currency, meaning there are no additional charges, such as exchange rate fees at the airport. The companies plan to expand the service, which is currently only available in Germany and Austria, to other European countries. Still, TRAVEL EASY is no ordinary tax refund supplier. It is constantly working on other innovative solutions like net payments, which would give travelers a truly tax-free shopping experience.
Working in close cooperation with its strong partner AliPay and two large Chinese tour operators, UTour and CAISSA, TRAVEL EASY offers comprehensive marketing and smart, innovative solutions. It also helps retailers efficiently achieve their potential and significantly increase their sales, producing appreciable added value. With TRAVEL EASY’s customer relationship management (CRM) system teCRM, vendors also save time and resources.
UTour Group has hosted and organized tours of Europe for more than one million Chinese tourists in recent years. It has a market share of more than 40% of the European travel market for Chinese visitors. The CAISSA Group has long been one of the top-five purveyors of European travel in China. It has 1.5 million customers and is the leading supplier in the travel retail market. Together, the two tour operators account for 80% of all Chinese tour groups in Europe.
Hangzhou in China
Travelers from China are also becoming more and more important to the German economy. Since 2011, China has been the ranking “world travel champion,” and shopping is one of Chinese travelers’ favorite holiday activities. The average Chinese tourist spends some 1,800 euros on purchases during a weeklong trip to Europe. The Chinese singlehandedly account for one third of all global sales of luxury goods. Visitors from the Far East are also demanding customers, and Europe needs to be well positioned to remain attractive and competitive. TRAVEL EASY is the perfect partner for trade.
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TRAVEL EASY is Germany’s first comprehensive service provider for the promotion and support of Chinese consumers abroad. Its TAX FREE EASY service allows travelers from China to receive a 100% VAT refund and triggered an enormous shopping boom after it was introduced in the first half of 2016. In recent years, the teCRM platform for tourism consumers has resulted in seamless convergence between Chinese tourism companies and the German economy and has produced efficient cross-border cooperation. In 2017, TRAVEL EASY will expand its successful solutions and comprehensive professional services out from Germany to the rest of Europe. For more information, visit www.travel-easy.com.
